How is Personalized Learning related to an Ownership Quotient?

How is Personalized Learning related to an Ownership Quotient?

“Tailoring learning for each student’s strengths, needs and interests–including enabling student voice and choice in what, how, when and where they learn–to provide flexibility and supports to ensure mastery of the highest standards possible” (Abel, 2016).

This quote is an excellent summary of all of the articles that I have read on personalized learning thus far. Embodied in Abel’s quote is the assumption that learners will take ownership of their learning, hence leading to greater self-efficacy, self-regulation, self-direction, and learner independence, which are all by-products of learner ownership. As a result, all of these by-products create high quality personalized learning.

Using the balance scale as an analogy, high quality personalized learning repositions the learner on the balance scale, thus placing equal weight of accountability on both the learner and the teacher. Therefore, high quality personalized learning enables learners to pursue proficiencies and competencies that are aligned to established standards while teachers create on-demand “instructional interventions and supports for each student” during the learning process (Abel, 2016).  Out of this dichotomy comes an ownership quotient. 

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In the world of business, the ownership quotient encompasses a degree or amount of a specified quality within an organization. Specifically, it is the quality of the linkages between employees, customers, and profits. These linkages create a service/profit chain.

This same concept is applicable to education, especially under the umbrella of personalized learning. Instead of the linkages being the employees, the customers, and the profits,  for a school district or educational organization, the linkages are the faculty, the students, and student achievement.

According to the Ownership Quotient (2008), there are 8 key links within the service/ profit chain that influences linkages. I’ve adjusted those 8 links to fit education, hence they are key links within the service/student achievement chain.

1.  The ownership opportunity (e.g.,opportunity for faculty and students to own the teaching and learning process).
2.  Build ownership into the strategic value vision (e.g., adding methods for achieving staff and student ownership in the both the district’s vision and the strategic plan).
3. Leverage value over cost (this principle is aimed specifically at district level leadership).
4. Put [students] to work.
5. Boost the [Faculty] Ownership Quotient (e.g., faculty feels like a co-owner within the organization).
6. Engineer ownership through anticipatory management (e.g., create buy-in from faculty and students by planning for possible learning difficulties or setbacks).
7. Build a strong and adaptive ownership culture (beginning at the district level and ending in the classroom, every individual associated with the district owns the teaching and learning process).
8. Sustain success.

In sum, the Ownership Quotient theory applies well to the idea of personalized learning. As students begin to own their learning, the quality of the service/student achievement linkages improve since the following elements show true ownership of learning and constructs each link in the chain:
a) self-efficacy,
b) self-regulation,
c) self-direction, and
d) learner independence

Reference:

Abel, N. (2016, February 17). What is Personalized Learning. INACOL. Retrieved July 02, 2018, from https://www.inacol.org/news/what-is-personalized-learning/

Heskett, J. L., Sasser, E. W., & Wheeler, J. (2008). The ownership quotient: Putting the service profit chain to work for unbeatable competitive advantage. Boston, Mass: Harvard Business Press.

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